New Customer Service Phone Number and Email

New Customer Service Phone Number and Email

Smith Craft Products has added a new customer service phone number to help you find the perfect product for your chain cutting needs. Just call 1-563-223-8880 to find the answers to your chain cutting questions.
Another great way to contact customer service is by email. Send us a message at [email protected] any time. We will respond as quickly as possible. We thank you for your business!
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New No-Interest Financing and Payment Methods Added to Smith Craft Products Store

New No-Interest Financing and Payment Methods Added to Smith Craft Products Store

New Payment Methods on Smith Craft Products Store

Easy, no-interest payment methods make purchasing EZ!

Smith Craft Products just introduced three new payment methods to the online store this week. We think you will find them convenient, and time and money-saving. 

Method 1


PayPal has been around for many years. It is an online service that allows you to pay for merchandise using a secure payment gateway without disclosing your credit card or bank account information to the merchant. You can choose which credit or debit card, or bank account you want to use at the time of purchase. There are no fees assessed to the buyer.  

Method 2

PayPal Pay in 4PayPal Pay in 4

PayPal Pay in 4 is a fairly new payment option that lets you purchase goods immediately and then pay for them in 4 easy and equal installments. No interest, no credit checks or application, and you can see your payment schedule right away. There are no fees for the buyer.

Method 3

PayPal CreditPayPal Credit Badge

PayPal Credit allows the purchaser to buy now and pay over 6 months' time with zero interest or fees. This payment option is for merchandise purchases $99.00 and up. It is subject to approval by PayPal Credit financing. 

Smith Craft Products still offers the regular checkout with a credit card too. Head to Smith Craft Products now!
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The Story of the EZ Breaker® Roller Chain Breaker

The Story of the EZ Breaker® Roller Chain Breaker

The Story of the EZ Breaker Chain Breaker

Meet the designer of the EZ Breaker Chain Breaker

Ken Smith, Engineer

Hello, I'm Ken Smith, the design engineer of the EZ Breaker roller chain breaker tool, and owner of Smith Craft Products. In this first blog post, I would like to introduce myself, tell a short history of my design career, and give you some highlights of how and why I invented the EZ Breaker® Chain Breaker and the EZ Counter® link counting tools and accessories.

Ancient History

As far back as I can remember, I have been interested in mechanical stuff. I have modified or rebuilt several motorcycles, cars, and boats since I was a teenager. Engineering as a career was an easy choice. I graduated from the University of Iowa with a Bachelor of Science in Mechanical Engineering.

Engineering Design Background

  • Engineering Career
  • Design of Mechanical Components
  • ASME B29 Chain Committee Member

Right out of college, I began my engineering career with a major elevator and escalator company. I enjoyed designing escalators and moving walks, designing components, and participating in installation and service systems for these machines. These designs enabled me to receive two international patents for new escalator component designs. It sparked my appetite for designing!

After several years designing escalators and moving walks, I became interested in designing chains for these machines. I went on to manage the product engineering department for the largest chain manufacturing company in North America.

Designing and testing these various types of chains led me to become a member of the
ASME B29 Chain Committee, helping to write the chain standards for the United States. Moving into a new position as Product Manager, I soon became responsible for all of the chain and sprockets the company produced, as well as sales and marketing duties for these products. I also provided engineering expertise for a start-up sprocket manufacturing facility.

The EZ Breaker Chain Breaker Idea


While working as a product manager, it became obvious that the chain industry needed a way to easily break roller chain. I began work on my invention, the EZ Breaker® roller chain breaker and EZ Counter® tools. Soon, the EZ Breaker was granted a patent and we began selling to agricultural outlets and demo-ing them at ag shows throughout the United States.

The Finished Product

The EZ Breaker® tools became very popular in that industry and soon after, I began selling them in my online store, Smith Craft Products. Today, you can find a full line of EZ Breaker base units, the EZ Counter, die sets to fit almost all commonly used chains, and even a Mini EZ Breaker that can be used in small-space operations.


  1. Complete Customer Satisfaction
  2. Durable Products
  3. Awesome Customer Experience

Customer Satisfaction

The most important goal of Smith Craft Products is to provide you, our customer, with the best customer service.

Durable Products

Our products are proudly designed, manufactured, and assembled in the United States of America. We guarantee they are durable products that will last a lifetime.

Customer Experience with the EZ Breaker Chain Breaker

We also provide a comfortable and professional buying experience at Smith Craft Products. All of these goals have been created in the best interests of our customers.

I believe that you should know what you are buying and I will provide information on all of the products offered on our website in future blog posts.

Thank You!

I would like to take this opportunity to thank you for reading this first blog post; I hope you have enjoyed getting to know the person behind the products. If you would like to learn more about the EZ Breaker, visit our store here:


Please take a moment to comment below with any questions you have about the EZ Breaker® line of products.

Contact Smith Craft Products

Ask a question on our Contact Us page here. We'd like to hear from you.

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